Smart Control provides individuals or multiple users with access to the functionality of their handset directly from their PC, enabling the user to make and take calls, forward incoming calls to other internal or external numbers, tele-conference and speed dial all at the click of a mouse.

Smart Control is an ideal, cost effective solution for users in the customer service, professional services or consultancy sectors, providing an advanced desktop solution for optimum outbound call management efficiency.

A range of incoming and outgoing call information is displayed and logged on screen and enables details to be entered against specific calls via a notes facility. Using your existing contact database as a directory for the whole office, individuals can view customer records prior to making a call and then dial a contact by simply highlighting the person 's details and clicking the mouse.

Smart Control also links contacts with tasks, using the world 's most popular contact management applications, and gives access to multiple phone books.